Terms of service

Last Updated: August 5, 2026

OVERVIEW

This website is operated by SimplicityX. Throughout the Site, the terms “we,” “us,” and “our” refer to SimplicityX.

SimplicityX offers this website, including all information, tools, products, and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or otherwise made available through the Site.

These Terms of Service apply to all users of the Site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you should not access the website or use our Services.

Any new features, products, services, or tools added to the current store will also be subject to these Terms.

We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. Your continued use of or access to the Site following the posting of changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority and have given consent to allow any minor dependents under your responsibility to use this Site.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any applicable laws while using the Services, including applicable intellectual property and copyright laws.

You must not transmit viruses, malware, worms, or other code of a destructive or malicious nature.

A breach or violation of these Terms may result in termination of your access to the Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service or cancel transactions where permitted by applicable law, including in cases involving suspected fraud, abuse, violations of these Terms, or other legitimate business or security concerns.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or content available through the website without our express written permission.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to provide accurate and current information on our Site. However, information may occasionally contain errors, inaccuracies, or omissions.

Material provided on this Site is provided for general information and should not be relied upon as the sole basis for making decisions where more complete or current information may be necessary.

We reserve the right to modify the contents of the Site at any time, subject to applicable law.

SECTION 4 - MODIFICATIONS TO SERVICES AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue products, promotions, features, or portions of the Service at any time.

We may also change product availability, quantities, designs, or pricing at our discretion, subject to applicable law.

SECTION 5 - PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through our website.

Products may be available in limited quantities and are subject to our posted Refund Policy.

We make reasonable efforts to display product colors, images, materials, dimensions, and other details as accurately as possible. However, we cannot guarantee that colors or other visual characteristics displayed on your device will perfectly match the physical product.

Minor variations may occur between products, including variations resulting from manufacturing processes, materials, displays, lighting, photography, or other factors.

We reserve the right to limit the quantities of products or services we offer or sell where permitted by law.

Product descriptions, availability, and pricing may change without notice.

We reserve the right to discontinue any product at any time.

SECTION 6 - BILLING, ORDERS AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel an order where permitted by applicable law.

We may limit or cancel quantities purchased per person, household, account, payment method, billing address, shipping address, or order.

These restrictions may apply to orders that appear, in our reasonable judgment, to involve fraud, unauthorized resale, abuse, payment issues, inventory errors, or other suspicious activity.

If we change or cancel an order after it has been submitted, we may attempt to notify you using the email address, phone number, or other contact information provided with the order.

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information.

You are responsible for ensuring that your shipping address and other order information are accurate before submitting an order.

Purchases are also subject to our posted Refund Policy and Shipping Policy.

SECTION 7 - SHIPPING

Orders are processed and shipped in accordance with our Shipping Policy.

Shipping and delivery estimates are estimates and are not guaranteed unless expressly stated otherwise.

Once a shipment has been transferred to a shipping carrier, delivery may be affected by circumstances outside of our reasonable control, including carrier delays, weather, customs processing, or other transportation issues.

Customers are responsible for providing complete and accurate shipping information.

International customers may be responsible for applicable customs duties, tariffs, taxes, or import fees as described in our Shipping Policy.

SECTION 8 - OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to third-party tools, platforms, payment methods, or integrations.

These may include services provided by Shopify, Shop Pay, Klaviyo, payment processors, shipping providers, social media platforms, and other technology or service providers.

Certain third-party services are governed by their own terms and privacy policies.

We are not responsible for the independent operation, content, policies, or practices of third-party services except to the extent required by applicable law.

We may introduce new services, features, tools, or integrations in the future, and such features will also be subject to these Terms.

SECTION 9 - THIRD-PARTY LINKS

Certain content or features available through our Site may contain links to third-party websites.

Third-party links may direct you to websites that are not affiliated with or controlled by SimplicityX.

We are not responsible for examining or evaluating the content, accuracy, security, or privacy practices of third-party websites.

You should review the applicable policies and terms of third-party websites before engaging in transactions or providing personal information through them.

SECTION 10 - USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you submit reviews, comments, feedback, suggestions, ideas, photographs, contest entries, or other materials to us, you represent that you have the right to provide such content.

You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other proprietary rights.

Your submissions must not contain unlawful, abusive, defamatory, obscene, malicious, fraudulent, or otherwise prohibited material.

You must not submit viruses, malware, or other harmful code.

You may not use a false email address, impersonate another person, or otherwise mislead us regarding the origin of a submission.

You remain responsible for the accuracy and legality of content you submit.

Where you expressly submit content for publication, promotion, a contest, review, testimonial, or similar purpose, you grant SimplicityX permission to use that content as reasonably necessary for the purpose for which it was submitted, subject to applicable law.

SECTION 11 - PERSONAL INFORMATION

Your submission and our processing of personal information through the Site are governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information, including information processed through Shopify, Shop Pay, Klaviyo, email marketing, and SMS marketing.

SECTION 12 - SMS AND EMAIL COMMUNICATIONS

If you voluntarily enroll in SimplicityX email or SMS marketing, you may receive promotional and marketing communications from us.

SMS communications may include:

  • Product releases

  • Restock notifications

  • Promotions and offers

  • Brand and event updates

  • Abandoned cart or checkout reminders

  • Other marketing communications you have agreed to receive

Consent to receive marketing text messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out of applicable marketing text messages by replying STOP. You may unsubscribe from promotional emails using the unsubscribe link included in those emails.

Our website may use cookies and similar technologies to keep track of items placed in your shopping cart and activity associated with checkout. Where you have provided appropriate SMS consent, this information may be used to determine when to send abandoned cart or checkout reminders.

SMS opt-in information and consent will not be shared with third parties for their own marketing purposes. Information may be provided to messaging partners and service providers, including Klaviyo, as reasonably necessary to operate and deliver our messaging program.

Additional information regarding our handling of personal information is available in our Privacy Policy.

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our Site or through our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, inventory, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information where appropriate.

If an error affects an order you have already submitted, we may contact you regarding the issue or cancel and refund the affected transaction where appropriate and permitted by applicable law.

SECTION 14 - PROHIBITED USES

You are prohibited from using the Site or its content:

  • For any unlawful purpose

  • To solicit others to participate in unlawful acts

  • To violate applicable laws or regulations

  • To infringe upon our intellectual property rights or those of others

  • To harass, abuse, threaten, defame, or unlawfully discriminate against others

  • To submit false, fraudulent, or misleading information

  • To upload or transmit malicious code

  • To collect or track personal information of others without authorization

  • To spam, phish, scrape, crawl, or otherwise misuse the Site

  • To interfere with or circumvent security features of the Site

  • To attempt unauthorized access to our systems or accounts

  • To use the Site in a manner that could damage, disable, overburden, or impair the Services

We reserve the right to terminate or restrict access to the Services for violations of these Terms.

SECTION 15 - INTELLECTUAL PROPERTY

Unless otherwise indicated, the content available through the SimplicityX website, including our brand name, logos, graphics, designs, product artwork, photographs, videos, written content, website content, and other original materials, is owned by or licensed to SimplicityX and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, commercially exploit, or create unauthorized derivative works from our protected content without our prior written permission, except as otherwise permitted by applicable law.

SECTION 16 - DISCLAIMER OF WARRANTIES

We do not guarantee that access to our website or Services will always be uninterrupted, timely, secure, or error-free.

To the extent permitted by applicable law, the Site and Services are provided on an “as is” and “as available” basis.

Nothing in these Terms excludes warranties, rights, or remedies that cannot lawfully be excluded or limited.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, SimplicityX and its owners, officers, employees, affiliates, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Site or Services.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless SimplicityX and its affiliates, owners, officers, employees, agents, contractors, licensors, service providers, suppliers, and partners from third-party claims arising from your material violation of these Terms, violation of applicable law, or infringement of another party’s rights.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law or severed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 20 - TERMINATION

These Terms remain effective unless terminated by you or us.

You may stop using our Services at any time.

We may suspend or terminate access to the Services if we reasonably believe you have materially violated these Terms, engaged in fraud or abuse, or used the Services unlawfully.

Any obligations or liabilities that by their nature should survive termination will remain effective following termination.

SECTION 21 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and other applicable policies posted on the Site, constitute the agreement between you and SimplicityX regarding your use of the Site and Services.

Our failure to exercise or enforce a provision of these Terms does not constitute a waiver of that provision.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services will be governed by and construed in accordance with applicable laws.

Nothing in these Terms is intended to deprive consumers of rights or protections that cannot be waived under applicable law.

SECTION 23 - CHANGES TO THESE TERMS

You can review the most current version of these Terms of Service on this page.

We reserve the right to update, change, or replace portions of these Terms by posting updates to our website.

Your continued use of the Site or Services after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

SECTION 24 - CONTACT INFORMATION

Questions regarding these Terms of Service can be sent to:

SimplicityX
 Website: SimplicityX.store
 Email: smplxteam@simplicityx.com