Shipping policy

Unless otherwise stated in a product’s description, all SimplicityX products are ready to ship. We aim to process and ship all paid orders within 1–5 business days.

Please note that processing times are separate from the shipping/transit time provided by the mail carrier.

Once your order has been shipped, you will receive tracking information when available. After a package has been accepted and scanned by the shipping carrier (USPS, UPS, DHL, or another applicable carrier), delivery times and tracking updates are managed by the carrier.

SimplicityX is not responsible for shipping delays caused by the carrier, weather, incorrect or incomplete shipping information provided by the customer, or other circumstances outside of our reasonable control.

For international orders, customers are responsible for any applicable customs duties, import taxes, tariffs, or other fees imposed by the destination country. These charges are not included in your SimplicityX order unless otherwise stated at checkout.

If you experience an issue with your shipment or believe your package has been lost or damaged, please contact us so we can assist you with the appropriate next steps.

For any questions or concerns regarding your order, please contact us at:

smplxteam@simplicityx.com